Your loan profits will be credited immediately to your payroll account and you may get an SMS alert from 2346.
Can I be charged for my SMS needs? All SMS needs and verification with proper structure are COMPLIMENTARY for world and Smart.
What are the results if we delivered an wrong syntax, am I going to nevertheless be charged? Yes. All SMS with wrong format or from mobile figures which were perhaps perhaps maybe not signed up for the program are charged P2.50 per text, for world, Smart and Sun customers.
just exactly How can I understand if my SMS availment is authorized? After giving an SMS availment demand, you will definitely get an answer from 2346 indicating approval of the demand.
Are there any full instances when SMS availments had been disapproved? Yes. SMS is likely to be rejected or disapproved if:
- Cellphone number is not registered
- SMS structure is incorrect
- Business contract is ended
- Required amount surpassed restriction to your client
- Consumer has a existing loan availment
- With space in Salary Credits within six months
- Client has resigned from the company
Do you know the reminders that i must bear in mind to make sure that my availment shall achieve success? Please make sure that the items that are following followed precisely:
- Text the most suitable keyword that is initial SBCSALAD space AMOUNT space # OF DEDUCTIONS
- Text the proper keyword for agreement/approval:SBCSALAD AGREE
- Forward message to 2346.
- Utilize the mobile quantity that is signed up for SALAD.
- Make sure the mobile number has a regular load with a minimum of P2.50.
We delivered my SMS syntax request properly but didn’t get any answer. What must I do? You may phone our customer care Hotline at 8887-9188 or e-mail email protected for further assistance.
Report the incident:
- Keyword sent
- Date of SMS
- Period of SMS
- Cellphone Quantity
- Or simply simply give you the screenshot associated with the message
Ask for modification of mobile quantity signed up for SALAD, please phone customer support Hotline at 8887-9188. Allow 3 banking times to process your demand.
Exactly just just What if we lose my mobile quantity, may I still avail of SALAD? Yes. Just ask for an alteration of one’s number that is mobile through customer support Hotline at 8887-9188. Please enable 3 banking times to process your demand
just What I use both to avail of SALAD if I have 2 mobile numbers, can? No. Our SALAD system is only going to connect you nearest dollar financial group loans to definitely one (1) mobile quantity
If my ATM card gets lost or taken, may I still avail of SALAD? Yes. Also minus the ATM Card, your authorized SALAD availment will be credited to still your payroll account. But, we urgently encourage one to go to the SBC Branch nearest you and ask for an ATM Card substitution to permit you instant usage of the funds.
What are the results if my wage is inadequate to pay for for my amortization? Should your income is inadequate when it comes to amortization quantity, the repayment will likely be considered “Missed” amortization. This is deducted from the next payroll date in addition to the quantity due for the current cut-off PLUS one more “late payment charge” amounting to P125 per missed re re payment into the timeframe of this loan. A fixed fee of P250 will apply per month after loan maturity.
We missed my amortization final payroll, am I able to spend throughout the countertop? Yes. You could make an over the counter (OTC) re payment in almost any safety Bank Branch nearest you. Kindly be sure to do the immediate following:
- Utilize the BILLS PAYMENT slip
- Indicate payment is for SALAD
- Indicate your month-to-month amortization plus penalty
- Indicate your enrolled number that is mobile
A text message will be sent to you for reminder in case of default.
Do I have a price reduction or even a waiver of fees if we missed my loan re payment? No. Our late re re payment charges are fixed.
Just How am I going to understand if i’ve missed re payments? Our SBC Collections Team will coordinate to you via phone, SMS, Letter and email or using your HR agent.
Can I have the ability to see my SALAD deductions in my own payroll account? Yes. SALAD deductions is seen within the payroll account. Though it’s not mirrored regarding the client’s spend slide considering that the re re re payment technique is via Automatic Debit Arrangement (ADA) from payroll credits.
Just just What I terminate my Salary Advance if I have the money to pay-off my loan, can? No. Pre-termination just isn’t permitted under Salary Advance.
We currently paid 50% of my loan, could I straight away re-avail Salary Advance? No. Re-availment is just permitted upon complete re payment of current loan.
We paid 100% of my loan, whenever am I able to re-avail? Please enable three (3) banking times after your final re payment due date before re-availing SALAD.
How do you deactivate my Salary Advance? Fill-out the Letter of Intent to Deactivate SALAD Enrolment. Just click here to install the page, fill out of the details, and deliver to email protected . Processing time is 1 day time.
Essential reminder: it is possible to simply be permitted to deactivate your SALAD account should this be in status of ACTIVE.
How to re-avail? Re-availment process is comparable because the procedure for your 1st Availment. It is possible to merely text:
SBCSALAD space AMOUNT space # OF DEDUCTIONS to 2346 and stick to the succeeding SMS guidelines.
Where could I phone if i wish to ask further questions regarding Salary Advance? You may phone our customer care Hotline at 8887-9188 or e-mail email protected for further support. Please make certain you have the details that are following hand:
- Payroll account quantity
- Cellphone quantity signed up for Salary Advance
- Description of complaint or issue